Page History

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Every quarter send a quick survey asking your users for three things your intranet should START DOING and three things your intranet should STOP DOING. Make it simple. When you get the results, share the data and insights with the company. Learn from it. And do something about it.

Information Architecture

The information architecture for the intranet captures the three main pillars of intranet content: Organizational Information, Functional Information, and Social Information.

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• UNEP Category: Information relating to the structure UNEP as an organisation, including the people, divisions and offices, and other content of that nature is a stand-alone categorisation.
• ESSENTIALS Category: Information relating to the strategies, processes, and work-outcomes of the organisation, including strategies, policies, processes, templates, and other information of that nature is a stand-alone categorisation.

Content Standards

Bite-Sized Delivery - Your content should be delivered in a bite > snack > meal fashion. In other words, first give the user a bite (a simple link), then a snack (maybe a mega menu or additional options), then the meal (the entire page or content). See the example here of the White House site, where "Issues" is the bite, the list of top issues is the snack, and any one of the issues is the meal (where the "meat" is).

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The homepage is the front page of the intranet and is found at intranet.latrobe.edu.au.b.Sub-site: A sub-site is a collection of web pages that make up a subsidiary site of the intranet i.e. a college,c.function business unit sub-site.Site owner: This is the person responsible for the content and quality of the sub-site. The site owner (usually thed.College Provost or head of department or functional head) may delegate intranet content and developmenttasks to a nominated representative (the site editor or section manager).Site section manager or editor: This is the person who updates and maintains a web page or collection of pages,e.as specified in the webpage footer of that site.Section 6 - StakeholdersResponsibility for implementation – The following UNEP staff have been delegated with intranet responsibilities:Vice-Chancellor; Senior Executive Group; Chief Marketing Officer; Manager, Internal Communications;Section managers, editors and content owners.Responsibility for monitoring implementation and compliance – Internal Communications will be responsible forreviewing this policy and related guidelines and procedures, monitoring implementation and compliance, and highlevel decision making relating to the design and content of the intranet, including top level information architecture.

Design Standards

Attention Span - Keep pages clean and simple, not busy. A new employee should be able to visit any page on your intranet and know exactly where to click or go next within 2-3 seconds.

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(d) Embedding Electronic Processes: Processes should be embedded in the intranet. This will transform it into a place of productivity.

Homepage components and purpose

Content page layout and components

Logo and toolbar

Search and how it works

Main menu structure and purpose

Sub menu structure, purpose and editing

Footer

Use of colours and fonts

Site security including levels that have been applied to various sections

Applications

Best Practices

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