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The workbox  displays all notifications collected from Wecollaborate page watches, shares, mentions, and tasks. From your workbox you can reply to comments, like a comment or page, watch a page, or open the relevant page or blog post.

Looking to manage your notification email messages instead? See Email Notifications.

Manage your notifications

  1. Choose the workbox icon  in the header.

    • A number will appear the workbox icon, to indicate the number of unread notifications waiting for your attention.
    • You can use the keyboard shortcut: Type g then n. (When in Wecollaborate editor, click outside the editor before pressing the keyboard shortcut keys.)
  2. Choose a notification from the list, to see the notification details. You can then:
  • Open the related page, blog post, or comment.
  • Like or Unlike the page, blog post, or comment.
  • Watch or Stop Watching to receive notifications, or stop receiving notifications, about a page or blog post.
  • Reply a comment, without leaving the workbox.

Screenshot: Your Wecollaborate notifications in the workbox

Which notifications are included?

The workbox displays a notification when someone does one of the following in Wecollaborate:

  • Shares a page or blog post with you.
  • Mentions you in a page, blog post, comment or task.
  • Comments on a page or blog post that you are watching.
  • Likes a page or blog post that you are watching.

The workbox does not show notifications triggered because you are watching a space. Only watches on pages and blog posts are relevant here.

The notification in your workbox appears as 'read' if you have already viewed the page or blog post.

If your Wecollaborate site is linked to a JIRA application, you will also see the following JIRA notifications in your workbox:

  • Comments on issues that you are watching.
  • Mentions.
  • Shares of issues, filters and searches.

Keyboard shortcuts

Shortcut

Action

g then n

Open the Wecollaborate workbox.

j

Move down to the next entry in the notification list.

k

Move up to the previous entry in the notification list.

n

Move down to the next notification for a particular page or blog post.

p

Move up to the previous notification for a particular page or blog post.

Enter

Open the selected notification.

u

Return to the notification list after opening a particular notification.


Notes

  • Read notifications are automatically deleted after 2 weeks.
  • Unread notifications are automatically deleted after 4 weeks.
  • You cannot delete your notifications yourself.
  • If a new notification arrives while you have workbox open, the count appears on the workbox icon  but the notification is not added to the workbox. You need to close workbox and re-open it to see the new notification.


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